Any Questions?

 

Frequently asked questions

This section has been created so you can have instant answers to some common queries about our product and services.

Can I receive my plaque before I pay?

ANSWER:All plaques must be paid for before they leave our premises. You can pay via credit card on our website through PayPal, and by direct debit, cheque or money order.

Can we change the timber?

ANSWER:Yes, all of our plaques are individually created to suit the customers needs. The timber and the plaque pieces are interchangeable. Choose your timber colour from the range of black, walnut or rosewood. We also have many colours of felt to choose from for our recessed plaques. You can even choose the colour of the plaque pieces from gold, chrome, black or copper bronze.

Can we come out to your premises?

ANSWER:Customers can come out to pick up their plaque plaque, however this is by appointment only as we are not open to the general public. If customers need to come and speak to Noel or Sheralyn about their requirements then we are only to happy to make an appointment for you.

Do you do engraved plates for plaques?

ANSWER:Yes we can look after all of your engraving needs from plaque inscriptions fitted to your plaque or you can just purchase engraved plates separately at a later date if you are unsure of your requirements at the time you purchase your plaques.

Do you have hat & lapel badges?

ANSWER:We have majority of the hat and lapel badges of the Australian army corps and units. We also have a small selection of Air Force and Navy items. We also stock hundreds of non military items as well, so if you cannot find what you are looking for give us a call, and if we do not have it we can more than likely make it for you.

Do you keep plaques in stock?

ANSWER:We have such a large range of plaques and different combinations that we only keep a few standard plaques made up ready to sell and these plaques can be found on this web site. Otherwise all large quantity plaque orders are individually made when the order confirmation is received.

How much do they cost?

ANSWER:Each plaque will be unique and so therefore prices change from plaque to plaque.

If I do not see the plaque I need on your website does that mean you

ANSWER:Not at all.We have hundreds of plaques that do not appear on our website, so please call if you can’t find what you are looking for

What size are your plaques?

ANSWER:Most of our plaques are in general 180-220 mm in height and 145-190 mm wide. Some of the larger items are 240-250 mm in height and 180mm wide. However honour boards etc can be up to 2400mm by 1200mm.